Last updated: September 10, 2025

Welcome to Hairitage Studio. By accessing or using our website and booking our services, you agree to be bound by the following Terms and Conditions. Please read them carefully.


1. General

  • Hairitage Studio (“we,” “our,” “us”) provides hair and beauty services both in-salon and through online booking.

  • By using our website, booking an appointment, or purchasing our services/products, you agree to comply with these Terms & Conditions and our Privacy Policy.


2. Appointments & Cancellations

  • Appointments can be booked online, by phone, or in person.

  • We kindly request at least 24 hours’ notice for cancellations or rescheduling.

  • Missed appointments or late cancellations may be subject to a cancellation fee.


3. Payments

  • Payments for services are due at the time of appointment, unless otherwise agreed.

  • We accept cash, card payments, and other payment methods as indicated in the salon.

  • Prices are subject to change without prior notice, but confirmed bookings will be honored at the quoted rate.


4. Services & Products

  • All services are performed by trained professionals using high-quality products.

  • Results may vary depending on individual hair type, skin type, or aftercare.

  • We do not offer refunds on services but may provide corrections at our discretion if you are unsatisfied.

  • Products purchased are non-refundable once opened, unless defective.


5. Client Responsibilities

  • Clients must disclose any allergies, medical conditions, or sensitivities that may affect treatments.

  • Hairitage Studio will not be liable for adverse reactions if such information is not provided.

  • Children under 16 must be accompanied by an adult.


6. Liability

  • We take all reasonable steps to ensure your safety and satisfaction.

  • However, Hairitage Studio is not responsible for any indirect, incidental, or consequential damages arising from the use of our services or products.


7. Gift Vouchers & Promotions

  • Gift vouchers are valid until the expiry date printed and cannot be exchanged for cash.

  • Promotional offers are valid only within the stated time period and may not be combined with other discounts.


8. Website Use

  • All content on this website, including text, images, and branding, is the property of Hairitage Studio.

  • You may not copy, reproduce, or use any content without prior written consent.


9. Changes to Terms

  • Hairitage Studio reserves the right to update these Terms & Conditions at any time.

  • Any changes will be posted on this page with the updated date.


10. Contact Us

 

If you have any questions regarding these Terms & Conditions, please contact us at:
📍 46 Van Riebeeck Avenue Edenvale  Johannesburg 1609
📧 info@hairitage-studio.co.za
📞 +27843939484

 

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